Terms of Use
Last updated: February 4, 2026
Introduction
Welcome to the Livess Insurance Brokerage website. These Terms of Use govern your access to and use of our website, applications, and related services. By accessing or using our services, you fully agree to these terms. If you do not agree with any provision, please do not use our services.
Acceptance of Terms
By accessing and using this website, you declare that you have read, understood, and fully accepted these Terms of Use, as well as our Privacy Policy. You also declare that you have legal capacity to enter into binding contracts. If you are using our services on behalf of a company or organization, you declare that you have authority to bind such entity to these terms.
Description of Services
Livess operates as an insurance brokerage, offering intermediation, consulting, and insurance management services for individuals and businesses. Our services include, but are not limited to: quotation and comparison of corporate and individual health plans; intermediation of life, auto, travel, property, and other insurance; specialized consulting to choose the best product; support in contracting and after-sales; corporate benefits management. All insurance products are issued by partner insurers and operators duly authorized by SUSEP and/or ANS.
User Obligations
When using our services, you agree to: provide true, accurate, and complete information when requested; keep your access credentials confidential and not share them with third parties; use the website and services only for lawful purposes and in accordance with applicable legislation; not attempt to access restricted areas of the system or perform reverse engineering; not transmit viruses, malware, or any malicious code; not use our services for fraudulent or illegal practices; immediately report any unauthorized use of your account.
Intellectual Property
All content on this website, including but not limited to texts, images, logos, trademarks, graphics, layouts, software, and codes, are the exclusive property of Livess or its licensors, protected by Brazilian intellectual property legislation. Reproduction, distribution, modification, public display, or any other use of the content without prior written authorization from Livess is expressly prohibited.
Limitation of Liability
Livess strives to keep the website information accurate and up-to-date, but does not guarantee that the content is free from errors or omissions. Livess is not responsible for: decisions made based on information provided on the website; temporary unavailability of services for technical or maintenance reasons; damages resulting from cyber attacks, viruses, or third-party security failures; losses resulting from improper use of access credentials by the user; content of third-party websites accessed through links provided on our website. Quotations and information about insurance products are merely indicative and subject to confirmation by partner insurers.
Termination and Suspension
Livess reserves the right to suspend or terminate the access of any user who violates these Terms of Use or uses our services inappropriately, at any time and without prior notice. In case of termination, provisions relating to intellectual property, limitation of liability, and dispute resolution shall remain in force.
General Provisions
These Terms of Use are governed by the laws of the Federative Republic of Brazil. Any controversy arising from these terms shall be submitted to the courts of São Paulo, SP, to the exclusion of any other, however privileged. The possible invalidity or unenforceability of any provision of these terms shall not affect the validity of the remaining provisions. Tolerance regarding non-compliance with any condition does not imply waiver of the right to demand compliance with the obligation. Livess may change these Terms of Use at any time, with changes published on this page indicating the update date.
Contact
If you have questions about these Terms of Use, contact us by email at contato@livess.com.br, by phone at 0800 2053 101, or by WhatsApp at +55 21 99740-3183. Our team is available to clarify any questions.