Cookie Policy

Introduction

This Cookie Policy explains how Livess Insurance Brokerage uses cookies and similar technologies on its website. By continuing to browse our website, you consent to the use of cookies as described in this policy. We recommend that you read this document carefully to understand how we use these technologies.

What are Cookies

Cookies are small text files stored on your device (computer, tablet, or smartphone) when you visit a website. They allow the website to recognize your device and remember your preferences and actions over time. Cookies do not directly collect information that personally identifies you, but can be used to personalize your browsing experience.

Types of Cookies

We use different types of cookies on our website: Essential Cookies are necessary for the basic operation of the website, allowing navigation and use of essential features such as secure areas. Performance Cookies collect anonymous information about how visitors use the website, helping us improve its operation. Functionality Cookies allow the website to remember your choices and preferences, providing a more personalized experience. Marketing Cookies are used to display relevant ads and measure the effectiveness of advertising campaigns.

Cookies We Use

On our website, we use the following cookies: session cookies that expire when you close the browser; persistent cookies that remain on your device for a defined period; authentication cookies to keep you logged in to the client area; preference cookies to remember your language and display settings; analytics cookies to understand how you use our website and improve your experience.

Third-Party Cookies

Our website may include third-party cookies, such as: Google Analytics for traffic analysis and user behavior; chat tools for customer support; social media platforms for content sharing; advertising services for displaying relevant ads. These third parties have their own privacy and cookie policies, over which we have no direct control. We recommend that you consult these third parties' policies to understand how your data is processed.

Managing Cookies

You can manage or disable cookies through your browser settings. Most browsers allow you to: block all cookies; accept only cookies from the visited website; delete existing cookies; be notified when a cookie is set. Note that disabling cookies may affect website functionality and prevent the use of some features. To manage specific analytics cookies, you can use tools such as the Google Analytics opt-out add-on.

Consent

When you first access our website, you will be informed about the use of cookies through a banner. You can choose to accept all cookies, accept only essential cookies, or customize your preferences. Essential cookies are always enabled as they are necessary for the website to function. You can change your cookie preferences at any time through the website settings or your browser.

Changes

This Cookie Policy may be updated periodically to reflect changes in our practices or applicable legislation. The date of the last update will always be indicated at the beginning of this document. We recommend that you review this policy regularly to stay informed about how we use cookies.

Contact

If you have questions about our Cookie Policy or how we use these technologies, contact us by email at contato@livess.com.br, by phone at 0800 2053 101, or by WhatsApp at +55 21 99740-3183. Our team is available to clarify any questions.

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